Privacy Policy

Last updated: October 27, 2026

We are Magufy, Burundi’s online marketplace, operated by BONDOZA DIGITAL S.U.R.L., a company registered in Burundi. This Policy explains how we collect, use, share, and protect personal information when you use magufy.com and related services.

1. Information we collect

Depending on how you use Magufy, we may collect:

  • Account details such as your name, email address, password, and sign-in method, including Google or Facebook sign-in where used.
  • Profile or digital store details and the WhatsApp number you choose to add.
  • Product, property, rental, and service listing information, including descriptions, photos, price, location, and availability.
  • Messages, reports, and other information you send through Magufy.
  • Technical and usage information such as IP address, browser and device details, pages visited, and cookie data.

2. How we use information

We use information to run and improve Magufy; create and manage accounts; display listings and stores; help buyers, renters, sellers, owners, and commissaires connect; provide messaging and support; protect the platform, review reports, prevent fraud and misuse; understand site use; and meet legal obligations.

3. What is public

Listings, store information, photos, and profile details you choose to publish may be visible to anyone. If you add a WhatsApp number to a listing or profile, people viewing it may use that number to contact you. Share only information you intend to make public. WhatsApp is operated by a third party, and its use of your information is governed by its own privacy terms.

4. Messages and reports

Messages are used to connect users and provide support. We may access or retain messages when reasonably needed to protect Magufy, moderate the service, investigate a report, or comply with law. We do not sell private messages.

5. Payments between users

Buyers, sellers, owners, renters, and representatives arrange transactions directly. Where users pay each other offline through services such as Lumicash or EcoCash, those payments are handled by the users and payment providers. Magufy does not process those payments. Do not send bank or card details through Magufy.

6. Sharing information

We may share information with other users when you publish it or send it to them; with service providers that help us operate Magufy, such as hosting and analytics providers; when needed to protect users or the platform; and when required by law or a valid legal request. We do not sell personal information.

7. Cookies and analytics

We use cookies and similar technologies for site functions, preferences, and analytics. Google Analytics helps us understand how people use Magufy. You can manage available cookie choices through the CookieYes banner and your browser settings.

8. Retention and security

We keep information for as long as needed to provide Magufy, meet legal obligations, resolve disputes, and protect the service. We use reasonable safeguards to protect information, but no online service can guarantee complete security.

9. Your choices and rights

You may ask us to access, correct, or delete personal information associated with your account, or raise a concern about its use. We may need to verify your identity before acting. Some information may need to be kept where the law requires it or where it is needed to protect the service. Contact us at andikira@magufy.com.

10. Applicable law

We handle personal information under applicable laws, including Burundi’s personal data protection law.

11. Changes and contact

We may update this Policy when our practices or legal requirements change. We will post the current version on this page and update the date above. Questions or privacy requests? Contact us at andikira@magufy.com.

Magufy is operated by BONDOZA DIGITAL S.U.R.L., a company registered in Burundi. Website: magufy.com.