Last Updated: November 4th, 2025
Communicate safely and effectively with sellers and buyers on Magufy.
1. Respond Promptly ⏱️
- Reply to messages as soon as possible.
- Prompt responses increase trust and help complete transactions faster.
2. Be Clear & Polite 💬
- Use concise, polite language.
- Clearly state your questions or offers to avoid confusion.
3. Use Magufy Chat First 🟠
- Prefer the in-platform chat to keep conversations secure.
- Avoid sharing personal email or social media unless necessary.
4. Confirm Item Details ✅
- Ask for clarifications on price, condition, or location.
- Request additional photos if needed before agreeing to meet or pay.
5. Schedule Meetings Safely 🏙️
- Arrange in public places.
- Confirm the time and location clearly in the chat.
- Bring a friend for high-value transactions if possible.
6. Avoid Scams 🚨
- Never send money before verifying the item and seller.
- Watch out for suspicious messages asking for unusual payment methods.
- Report suspicious behavior via the “Report” button or email andikira@magufy.com.
7. Keep Records 🗂️
- Keep screenshots of messages for reference in case of disputes.
- This helps resolve issues quickly and protects both buyers and sellers.